Ordering

Please note that once you order a product that is not kept in stock, you have 24 hours to change your mind from the time you placed the order. If you regret the purchase please send us an email to post@kollektedby.com within these 24 hours. Most of our furniture, lighting and larger products are not kept in stock and are ordered specifically for you. To know whether a product is in stock or not, please look for text saying "ready to ship" or "x in stock" above the quantity selector. Please note that products which are not kept in stock are non-refundable, more information follows below.

Shipping

Free shipping in Norway on all orders on homeware that is in stock, exceeding 1000 kr. Shipping cost is calculated at checkout.

Standard handling time for all items in stock is 1-3 days, in addition to the postal service's delivery time. 

Most of our furniture is not kept in stock and are subject to a certain delivery time stated in the product description.

Returns and Non-Refundable Products

Products that are stocked (including everyting from Tekla, even if the product is not in stock) can be returned within 14 days. This applies for most of our homeware and all products from Tekla.

Please note that most of our furniture and heavy goods are not kept in stock and are non-refundable. This applies for: Most of our furniture, lighting, mirrors and carpets. These products are made to order, and not kept in stock to avoid overproduction. Please contact us for more information.

More information here